Click here to find a dealer near you. If you are still unable to find what you are looking for at your local or online dealer, your K2 dealer can special order any item we sell, dependent on availability.
Please see your dealer to obtain a standard length axle & screw, or you fill out our parts request form. Be sure to include your phone number in the event we need to contact you for further information.
K2 warrants its products to be free of manufacturing defects for one year from the date of purchase as validated by a copy of your original sales receipt. For the full warranty policy, click here (PDF format).
What is Covered
What is Not Covered
What to Do if You Have a Warranty Issue.
Bring a copy of your original Sales Receipt.
Click here to shop for parts. When shopping at the K2 Skate online store, click on the parts kit name for further information and a compatibility listing.
Maximum wheel size will depend upon you skate model and often boot size. Most of our newest skates have the maximum allowable wheel size printed on the frame for your convenience. If you have an older model year skate and would like to obtain information about the maximum wheel size ?(click here link to Tech mailbox)?Wheels are available through any good skate shop and a number of online retailers. Click here for a list of dealers near you.
When your skates fit properly, you have better balance, more control and more power. Not to mention less blistering, less cramping and storing of skates in the back of the closet.
K2 Inline Skates are manufactured to men's and women's specific foot lasts and fit true to your measured U.S. shoe size. As proper fit is of great importance to comfort, be sure to try on before use, wherever possible. When making an online purchase, K2 recommends ordering true to shoe size for K2 Skates
Important: When you are trying on the skates for the first time make sure that your heel is positioned deep in the heel pocket of the skate. While sitting down, put the skate on and kick the heel back into the skate.
Correct Size: Stand with your skates laced and your heel snug in the heel cup. Your toes should just barely feather the end of the toe box. Then bend forward into a skating stance. Your toes should pull back slightly from the toe box. Cramped toes are bad, but so are loose sloppy ones. Sizing is a preference, but it is known that a snug fit allows better response from your skates.
Wrap: You want an even yet snug fit. To achieve this fit, adjust your laces and/or power straps to alleviate pressure and spread support evenly over your entire foot. Flexibility VS Support: Both are important, but in different places. Forward flex is critical to maintaining the right skating stance with knees bent, shoulders and head centered over the skates. Lateral stability, on the other hand, is crucial for a powerful, comfortable stroke.
There are two different types of heat molding processes for different K2 Skate models.
HEAT MOLDING AND FIT INSTRUCTIONS: Radical 100, Radical 90 .
Congratulations on your decision to purchase K2 Radical skates. The R&D team at K2 believes we have created the finest blend of comfort and performance ever achieved in a high end training skate.
Radicals are designed to fit well for the vast majority of people right out of the box. However, to get the most out of these skates we recommend that you heat mold them for a custom fit and even greater skating responsiveness.
If you have any questions about this procedure, please “(contact us)” or your local K2 skate shop professional.
Please follow the instructions below.
Supplies:
Boot Preparation:
Heating the Boots:
Molding the Boots:
Note: It is possible to perform localized molding of certain areas with a heat gun but this procedure is difficult and risky. Using a heat gun is not recommended by K2 due to the risk of damaging synthetic boot materials from too high a setting on the heat gun or by prolonged heating in one area of the boot. Boots that have been damaged by excessive heating from any means (heat gun, oven, heating stacks, etc.) are not covered under warranty.
HEAT MOLDING AND FIT INSTRUCTIONS: K2 Recreational and Fitness Skates
Yes, K2 skate liners can be 'heat molded'. It only requires the use of a hair dryer.
The first time you go out to skate after performing a heat mold, you should feel a big difference. Pay close attention to how they fit on your first time out. You can always go back and do a little more if necessary. You can repeat this process up to about four times before the foam is compromised.
Like any high quality mechanized product, K2 Skates need some basic care to keep them up to their optimum performance level and offer maximum longevity.
These are all elements that can rob your skates of performance and durability. Keep your skates dry, clean, and wheels rotated, and you can expect many happy miles out of your skates.
So here goes:
You've been out rolling on the asphalt, getting back in shape or just maintaining the great shape you are already in, and you notice that your first and last wheels have flat spots worn on the insides. This is a great time to rotate your wheels as well as get in there with a paper towel and clean up your frames, wheels, and bearings!First the Axles:
You'll want to get your T-handled K-Tool hex wrench or a 4mm hex wrench and loosen your axle screws or threaded axle shafts. Remove the axles and pull the wheels out of the frame. We find it's best to lay them out in order (first wheel through last) on an old newspaper. Now wipe out those frames really well with the paper towel.
Okay, now for the wheels and bearings. Let's keep those wheels in order!
The Bearings next:
If you have K2 skates with 5mm black steel axles (the diameter is smaller than a #2 pencil), the bearings can be removed by using the 'stepped down' end of the K-Tool Handle. Just push the middle of a bearing and the other bearing will pop out the other side of the wheel.
If you have 8mm aluminum axles (same diameter as a #2 pencil), you can remove bearings by prying them out with the metal hex-end of the K-Tool. Be sure not to dent the flat shield on the bearing. Okay, now take them all out. Get a clean paper towel and really polish them up. Make them shine! Turn them with your fingers. If it feels like there is grit in there, now is a good time to replace them. Push cleaned or new bearings back into the wheel hubs with their spacers.Now for the Wheels:
Please note the side that has the printed graphic on it, while keeping the wheels in order. On new skates, the graphic started out life facing the outside of the skate. It will soon be transferred so that it is facing the inside and moved to another position on the frame.
Reassembly!Same Size Wheel Configuration
The front wheel, we'll call it #1, should be swapped with the #3 wheel, with the graphic now facing the inside. The #2 wheel should be swapped with the #4 wheel. You can do this on the same skate or swap wheel from the left skate over to the right skate - your choice.
Okay, so you install the wheels, tighten up those axles, and go have fun!
HiLo Wheel ConfigurationsSome K2 Inline Skates have two different size wheels therefore they require a slightly different rotation pattern. Using a criss-crossing pattern as listed above swap the #1 wheel the #2 on the opposite skate and the #3 wheel with the #4 wheel on the opposite skate.
Okay, you've sompleted the maintenance! Now get out there and skate!
K2 revolutionized inline skating with the introduction of the SoftBoot in 1994. It was amazing how quickly all other skates followed suit and started looking like our original SoftBoot™. Breathability, comfort and support are the key features to look for. SoftBoots made of mesh and synthetic leather give you all three. Beware of any skate resembling a ski boot...these plastic hardshell designs aren't able to deliver the key features that our SoftBoots do. Other things to keep in mind when selecting a boot that is right for you:
Your dealer will provide assistance with determining which K2 Skate Model will best suit your skating needs.K2 Skates makes several series of skates, with several models in each Series. Each Series and Model is intended to meet the performance needs of a specific target skater. A conversation with your local K2 Skate Dealer about your skate skills, experience, technique, and intended use will go a long way in choosing the correct model.
Send us a self-addressed, stamped envelope if you'd like to receive some stickers. (This means we need a totally separate envelope inside the one you're sending us, and it has to be stamped and ready to send back to you with your mailing information.)
If you're in the U.S., send to:
K2 Skates
Sticker Request
4201 6th Ave S
Seattle, WA 98108
If you are not in the U.S. or Canada, please contact a K2 dealer or distributor in your country. Find them here.
Street/Vert
In this budget challenged year, sponsorship is only available to the elite up and comers. If you are a street skater you must be able to destroy all obstacles on your skates. Style is the most important thing to consider when putting together your sponsorship tape. If you are a Vert skater and we haven?t heard of you yet, send us a mind-blowing sponsorship tape. Not everyone can be a "Pro", but if you think you have what it takes, send our team manager a video of you, tearing it up.
Send your video to:
Mike Powell
K2 Skates Team Manager
4201 6th Ave S
Seattle, WA 98108
Include an email address on the DVD and Mike will let you know where you stand.
Speed
Currently, we only accept applications for sponsorship in writing. Due to the high volume of sponsorship requests, only those most eligible will receive a written response.
Send applications to:
Mike Powell
K2 Speed Skating Team Manager
4201 6th Ave S
Seattle, WA 98108
Check out the K2 Sports website for any current job openings.
If you are interested in applying for an internship with K2 Skates please send your resume and cover letter to:
Mike Powell
K2 Marketing Manager
4201 6th Ave S
Seattle, WA 98108.
All applicants must be currently enrolled students.
SELF SERVICE is fun, quick and easy! Please use the links to the left to view tips and FAQs. If you have a question that is not answered here or have a comment for K2 Skate, please contact us. Choose a department:
MEDIA, EVENTS
MARKETING
SALES, BECOMING A DEALER
WEB SITE ISSUES
PARTS REQUEST
TECH SUPPORT / CUSTOMER SERVICE
CANADA
EUROPE
JAPAN
OTHER INTERNATIONAL